We operate a strict 24 Hour Cancellation/No-Show Policy. We do require a $100 non-refundable deposit for scheduling and/or consultations - it is mandatory. If you choose to continue with a treatment, the $100 will be credited towards the service. If you do not move forward with a treatment/service, the $100 will not be refunded. Per policy, we require a credit card on file. As a courtesy to our patients and team members at Skin Heaven Aesthetics and Wellness, please provide a minimum of 24 hours notice should you need to cancel or reschedule an appointment, otherwise you will incur the $150 Non-refundable Charge. This $150 No Call, No Show Charge will not be applicable to any future treatments or credit. Any/All Treatments, services, gift cards, and other credits are non-refundable, non-transferable to another patient, product, treatment, service. Cannot be redeemed for cash, credit charge back, or med spa credit. 3 month minimum for all memberships. Cancel prior to 3 months will incur a $150 charge. Payment for treatment(s) is expected at the time of service for all charges toward upcoming visit, as well as any previous balances (ex: $150 cancellation, late, no-show fees). We accept Tap Payments, Apple Pay, Cherry Financing, Visa, Master Card, American Express, and Care Credit. Gratuity or additional monetary tips for services and treatments is never expected nor required, but always appreciated.

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We reserve the right to charge for services that are missed, rescheduled, or cancelled within 24 hours of scheduled appointment time. We reserve the right to charge for consultations and appointment deposits, as well as for memberships cancelled prior to the 3 month commitment. No refunds are available.