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OUR MEDICAL SPA POLICIES

Everything You Need to Know

At Skin Heaven Aesthetics & Wellness, we make every effort to give our visitors a fair, valuable and beneficial experience. We believe that our policies do just that.


Treatments, services, gift cards, and other credits are non-refundable, non-transferable to another patient, product, treatment, service. Cannot be redeemed for cash, credit charge back, or medical spa credit.

24 Hour Cancellation Notice

Kindly inform the Skin Heaven clinic of any cancellation or reschedule within 24 hours of scheduled appointment time. No Shows, Late Arrivals, Missed Appointments, and Cancellations within 24 hours will be charged $150. We do not require down payments or deposits for any service or treatment. We reserve the right to charge for services that are missed or cancelled within 24 hours of scheduled appointment time. Treatments, services, gift cards, credits are non-refundable and non-transferable.